I ordered two drinks from here this morning. The person serving me put the cups to the machine, by holding them between thumb and index/forefinger. With their two fingers inside the cup. They were not wearing gloves. I objected to this, and they denied it. I explained I had just seen them do it. The person serving me then ignored me, turned to their colleague and asked them to make me the same two drinks. If this person had something as simple as a cold, they could be spreading it to hundreds of other people. This is a failing of basic food hygiene.